Shipping Policy

We have 3 and 5 working days handling time before our products are shipped out. Our team tries their best to ship out your purchases within 24 hours or the next day. If the purchase falls on a Saturday after 11am, we will ship the product out on Monday.

Our team does not control the delivery timeframe. We cannot control any delays caused by the USPS, UPS, Fedex, AusPost or DHL If you have any questions, email us at help@crystalclearbeauty.org

Our products are usually shipped out in 24-48 Hours. Our products take 10-20 business days for delivery. Some holidays such as Christmas, New Years, Chinese New Year, etc. can affect processing and shipping times. During these times we strive to do our best although please allow for delays. 

For Returns and Refunds please see our Return and Refund page at: https://crystalclearbeauty.org/pages/return-and-refund-policy

Any shipping problems—for example, missing or incorrect items—must be reported within 72 hours of receiving your package. If you have any questions, email us at help@crystalclearbeauty.org